Privacy Policy
Effective Date: April 9, 2025
At 365 Auto Insurance, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, request a quote, or purchase an insurance policy. By using our services, you agree to the practices described below. We are committed to protecting your personal information every single day of the year.
1. Information We Collect
We collect several types of information to provide you with accurate insurance quotes and quality services.
Personal Information You Provide:
Full name, date of birth, and gender
Mailing address, email address, and telephone numbers
Driver’s license number and complete driving history
Vehicle information including make, model, year, and Vehicle Identification Number
Social Security number for credit checks and payment processing
Payment information including credit card or bank account details
Previous insurance history and prior claims records
Employment information when required for specific policies
Information Collected Automatically:
IP address and device identifiers
Browser type and operating system
Pages visited and time spent on our website
Referring website addresses
Location data based on IP address
Clickstream data and browsing behavior
Information from Third Parties:
Motor vehicle reports from state Department of Motor Vehicle agencies
Credit reports from consumer reporting agencies
Claims history from Comprehensive Loss Underwriting Exchange reports
Driving data from telematics programs if you voluntarily enroll
2. How We Use Your Information
We use your information for the following legitimate business purposes:
To provide accurate insurance quotes based on your unique profile
To process your insurance applications and premium payments
To underwrite and rate your insurance policy fairly
To communicate with you about your policy, renewals, and important updates
To process claims and coordinate effectively with insurance carriers
To detect and prevent fraud, identity theft, and other illegal activities
To comply with state and federal legal requirements
To improve our website, products, and customer service
To send you promotional offers and marketing communications with easy opt out options
To conduct research and analytics to better serve our customers
3. Sharing Your Information
We do not sell your personal information to third parties for any reason. However, we may share your information in these specific circumstances:
With Insurance Carriers:
We share your information with the insurance companies that provide your coverage. These carriers use your information to underwrite policies, set appropriate rates, process claims, and comply with their own legal obligations.
With Service Providers:
We share information with trusted vendors who help us operate our business including payment processors, claims adjusters, background check companies, information technology providers, and marketing partners. These vendors are contractually bound to protect your information and cannot use it for any other purpose.
For Legal Compliance:
We disclose information when required by law, subpoena, court order, or other legal process. We may also disclose information to protect our rights, property, or safety or the rights of our customers.
With Your Consent:
We share information for other purposes when you give us explicit, written permission.
Business Changes:
If 365 Auto Insurance is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified of any such change.
4. Data Security
We implement industry standard security measures to protect your information including:
Secure socket layer encryption for all online transactions
Firewalls and intrusion detection systems
Access controls requiring unique credentials for every employee
Regular security assessments and vulnerability scans
Mandatory employee training on data privacy and security practices
Secure storage facilities for physical documents
While we strive to protect your information, no internet transmission or electronic storage method is completely secure. We cannot guarantee absolute security, but we continuously work to improve our protections.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device when you visit our website.
We use cookies for:
Remembering your preferences and login information
Analyzing website traffic and usage patterns
Personalizing content and offers based on your interests
Enabling essential website functions and features
Improving website performance and load times
You may adjust your browser settings to refuse cookies. However, some website features may not function properly without cookies.
6. Your Privacy Rights
Depending on your state of residence, you may have the following rights regarding your personal information:
Right to Access: Request a copy of the personal information we hold about you
Right to Correction: Request corrections to inaccurate or incomplete information
Right to Deletion: Request deletion of your personal information subject to legal exceptions
Right to Opt Out: Request that we not share your information for certain purposes
Right to Data Portability: Request a copy of your information in a portable format
Right to Non Discrimination: You will not be penalized for exercising your privacy rights
To exercise these rights, contact us using the information at the bottom of this policy. We will respond to verified requests within thirty days.
7. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act and the California Privacy Rights Act. These include the right to know what personal information we collect, disclose, and sell. 365 Auto Insurance does not sell your personal information.
California residents may request information about our data practices once per year at no charge. To make a request, please contact us using the information below.
8. Nevada Privacy Rights
Nevada residents have the right to opt out of the sale of their personal information. As stated above, 365 Auto Insurance does not sell personal information. Nevada residents can still submit opt out requests, which we will honor.
9. Children’s Privacy
Our services are for individuals eighteen years of age and older. We do not knowingly collect information from children under eighteen. If we become aware of any such information, we will delete it promptly and take steps to prevent future collection.
10. Third Party Links
Our website may contain links to external sites operated by other companies. We are not responsible for the privacy practices or content of these third party websites. We encourage you to read their privacy policies before providing any personal information.
11. Do Not Track Signals
Some browsers offer a Do Not Track feature. Our website currently does not respond to Do Not Track signals because no standard has been adopted. However, we do not track you across third party websites for advertising purposes.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.
Your continued use of our services after changes are posted constitutes your acceptance of the revised policy. If you do not agree with any changes, please stop using our services.